Monitoring - We are starting to see some recovery with Outlook now, and emails are starting to be delivered although they are still delayed and irregular.
If you haven't seen anything appear yet, please close down the Outlook app and re-open it.
The next update will be at 3pm unless we see full recovery or have any other significant update beforehand.
Nov 13, 2026 - 13:27 GMT
If you haven't seen anything appear yet, please close down the Outlook app and re-open it.
The next update will be at 3pm unless we see full recovery or have any other significant update beforehand.
Nov 13, 2026 - 13:27 GMT
Monitoring - The latest Microsoft update states that there is now some encouraging recovery progress in Europe, with service availability and email delivery performance improving across a growing portion of affected Microsoft 365 infrastructure.
As of 12.30pm, company emails are still non-functional but there is some sign of recovery in personal accounts etc.
Our next update will be at 2pm, unless we have any significant update beforehand.
Nov 13, 2026 - 12:35 GMT
As of 12.30pm, company emails are still non-functional but there is some sign of recovery in personal accounts etc.
Our next update will be at 2pm, unless we have any significant update beforehand.
Nov 13, 2026 - 12:35 GMT
Identified - This incident is still ongoing globally and there has been no further update from Microsoft as of 11am.
Next update will be at 12.30pm, unless we have any significant update beforehand.
Nov 13, 2026 - 11:18 GMT
Next update will be at 12.30pm, unless we have any significant update beforehand.
Nov 13, 2026 - 11:18 GMT
Update - We are continuing to work on a fix for this issue.
Nov 13, 2026 - 11:18 GMT
Nov 13, 2026 - 11:18 GMT
Identified - This incident is still ongoing globally and there has been no further update from Microsoft as of 11am.
Next update will be at 12.30pm, unless we have any significant update beforehand.
Nov 13, 2026 - 11:07 GMT
Next update will be at 12.30pm, unless we have any significant update beforehand.
Nov 13, 2026 - 11:07 GMT
Investigating - As you may have seen in the news this morning, Microsoft are currently experiencing ongoing issues with Office 365 globally.
As such you may experience intermittent issues accessing or using services such as Outlook, Teams, SharePoint and OneDrive.
Microsoft is investigating and working to restore normal service.
As of 9am this morning (Friday 13th) it would appear that Microsoft Teams is more functional than Outlook – however there is no official guidance on this.
In the meantime, please save your work regularly, be patient if you experience issues.
We will share further updates as more information becomes available.
For any urgent technology issues unlinked to the Microsoft issue please contact the IT helpdesk via phone on 02476475441
A further update will be posted at 11am following the next update from Microsoft, so please check back then.
Nov 13, 2026 - 10:22 GMT
As such you may experience intermittent issues accessing or using services such as Outlook, Teams, SharePoint and OneDrive.
Microsoft is investigating and working to restore normal service.
As of 9am this morning (Friday 13th) it would appear that Microsoft Teams is more functional than Outlook – however there is no official guidance on this.
In the meantime, please save your work regularly, be patient if you experience issues.
We will share further updates as more information becomes available.
For any urgent technology issues unlinked to the Microsoft issue please contact the IT helpdesk via phone on 02476475441
A further update will be posted at 11am following the next update from Microsoft, so please check back then.
Nov 13, 2026 - 10:22 GMT